And no, this is not a review of the movie (which I fully intend to watch very soon – it’s out on On Demand right?). I’m talking about the sheer power of social media. I’ve been a huge proponent of social media for a long time. I use it personally and professionally, and not to sound cheesy (but it will), it’s totally changed my life.
I’ve made phenomenal friends, recruited volunteers and donors for Heartspring, received quick answers to questions (Twitter is the new Google) and was one of the first ones to know about Michael Jackson’s untimely passing thanks to Twitter and Facebook.
Most recently, the power of social media once again revealed itself to me this last weekend. I should probably start at the beginning…
Thursday, as I drove home from work, I noticed a big ‘ol truck parked on our lawn. I’d seen the same truck around the neighborhood, so I knew they were doing some sort of work (water, electrical, etc), but paid little attention to it (bad move).
Fast forward to Saturday morning. Sweet Baby Lillian was up about 6:30. I had a full day ahead of me, so I thought I’d knock out some housework bright and early. I started my first load of laundry about 6:45, followed by two more. I was pretty proud of myself for taking the bull by the horns so early on a Saturday. Little did I know that bull was gonna buck me in the very near future.
I use the corner tub in our master bath to house my drying rack (sad, but true), and as I was placing a sweater or two on the rack, a hat fell off (ok, so I also use the drying rack as a clothes tree) and I heard a splash. What the what?! I look down and there, in my nice pretty corner tub, is about two inches of standing water. At first I thought maybe I’d somehow hit the faucet and turned it on, but then it dawned on me that the water wasn’t draining…and the the water was dirty. I screamed for Trav to take a look only to realize my shower looked the same – as did the other first floor bath tub.
Immediately we called the city as we assumed they were the big trucks that were out Thursday and Friday (since I didn’t pay much attention to it, I didn’t really bother to see the name on the side of the vehicle – again, bad move). The city water guys were out right away and flushed out our lines which solved the standing water issue, but then they told us that we had a big clog somewhere (which is crazy since this house is only seven years old) and we needed to call a plumber.
Thankfully, we have a neighbor who has befriended everyone on our street and he mentioned that the guy who lives next door to him is a plumber and his brother is a sewer guy. A quick phone call later, they were over checking our lines. I’m thinking, ‘Sweet! These boys will do what they gotta do and I can get back to my laundry.’ Wrong.
Trav comes in the front door and states that we’re screwed* (*language edited in case my mother reads this). What our handy neighbor plumber and sewer buddy (we learned they were not brothers, just friends) found was that whoever was doing whatever with those big trucks severed our sewer line and it would have to be replaced.
Now we had no idea what do to because neither Trav nor myself really bothered to pay much attention to the name on the side of the truck (have I mentioned what a bad move that was?). But, our good ‘ol know everybody neighbor did. Ah ha! A starting point. Of course no one was available to talk to at said company until Monday. This was Saturday morning. So Trav checked out all the flags that had been put in the ground and called every company whose name was on a flag. Nothing. So at this point, we have a washing machine full of Lillian’s clothes just sitting in water (the Girl Scout in me told me to stop doing laundry as soon as I saw the nasty water in my tub), a sink full of dishes (I wish I wasn’t a procrastinator), and a full weekend ahead of me in which I use water for everything. This was bad. Bad, bad, bad.
Thanks to good friends, we were able to shower and bathe our child over the weekend, but still had no idea what we were going to do about the gaping hole in our sewer line – who was going to fix it, who was going to pay for it and when the hell this was all going to happen. That is, until social media saved the day.
In my frustration, I posted on Twitter:
Thanks so much, Diamond Engineering Co for cutting into my sewer line and having no one available to talk to til Mon.
#wecannotusewater
I furthered my venting on Facebook:
Thanks, Diamond Engineering Co, for cutting into my sewer line and not having anyone available to talk to til Monday. Having no water is no fun.
Thinking, we were just SOL until at least Monday (which was also President’s Day and I’m still not sure who is open on this day or not), I about peed my pants when I opened my email Sunday morning to find a Facebook Inbox message from my friend Jason:
Katie, Call me at XXX-XXX about your line that was cut. I have direct numbers to Diamond and will b happy to help u out with this situation. Jason.
HALLELUJAH! Jason, who just happened to see my post on Facebook, has taken care of everything for us. He works for a company that contracts Diamond Engineering and he knew exactly who to call. In fact, he came out himself to talk to Trav yesterday. His main concern was getting our house back in working order.
I’m not going to lie, I was in tears when he called (go on, roll your eyes). You have no idea the weight that was lifted off of my shoulders when I saw that message from Jason.
At 7:30 this morning Trav got a call that our sewer was top priority at Diamond. At 8:30, three men were in my backyard and by 9:30 a backhoe was digging up the earth.
Side note: I really do feel bad for our neighbors – it’s their yard that’s getting destroyed.
So, long story long, social media saved the day (and my sewer). Thank you, Jason, for being my friend.
For those of you who question the use of social media or view it as nothing but a time suck, take notice. Now excuse me, I’m going to spend the rest of the day flushing toilets…because thanks to social media’s help, I can.